PRIVACY POLICY

Last updated: 25th March 2026

This Privacy Policy describes how Ifshas.com (“we”, “our”, “us”), owned and operated by RAS Digital Hub FZE LLC, collects, uses, stores, and protects your personal information when you visit our website, place an order, or interact with us. By accessing or using our website, you agree to the terms of this Privacy Policy.

We collect personal information that you voluntarily provide when placing an order or contacting us, including your name, phone number, email address, and shipping or billing address. This information is necessary to process your orders, arrange delivery, and provide customer support. As we currently offer Cash on Delivery as the primary payment method, we do not collect or store any card or banking information. If online payment options are introduced in the future, such payments will be processed securely through third-party payment providers, and we will not store sensitive financial data on our servers.

We also automatically collect certain technical and usage information when you visit our website, including your IP address, browser type, device information, and browsing behavior such as pages visited and time spent on the site. This information is collected through cookies and similar technologies to improve website performance, enhance user experience, and support marketing and advertising efforts.

We use your personal information to fulfill and manage your orders, communicate with you regarding order confirmation, delivery updates, and customer support, and improve our products and services. With your consent, we may also use your information to send promotional messages, offers, and advertisements via email, SMS, or WhatsApp. You may opt out of marketing communications at any time.

Your information may be shared with trusted third parties only where necessary to operate our business. This includes courier and delivery partners for order fulfillment, and service providers that support website functionality, analytics, and communication tools. We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

We may also use and disclose your information for security and fraud prevention purposes. This includes verifying orders, detecting suspicious activity, preventing misuse of Cash on Delivery services, and protecting our business from fraudulent transactions. We reserve the right to share relevant information with courier partners or authorities where necessary to investigate or prevent fraud or comply with legal obligations.

All reasonable measures are taken to protect your personal information; however, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You are responsible for ensuring that the information you provide is accurate and for maintaining the confidentiality of any communication with us.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including processing orders, complying with legal obligations, resolving disputes, and enforcing our terms and policies.

You have the right to request access to your personal data, request correction of inaccurate information, or request deletion of your data, subject to applicable legal requirements. You may also withdraw your consent for marketing communications at any time. To exercise any of these rights, you may contact us using the details provided below.

Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take appropriate steps to delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites, and users are advised to review their policies separately.

By placing an order on our website, you consent to being contacted by us via phone, WhatsApp, SMS, or email for purposes related to your order, delivery, or customer support. Where required, we may also process and store your data outside the United Arab Emirates using secure service providers, ensuring appropriate safeguards are in place.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last updated” date.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support marketing activities. Cookies help us understand user behavior, remember preferences, and improve website performance.

We may use third-party tools such as Google Analytics and Meta Pixel to collect information about how users interact with our website and to display relevant advertisements on external platforms. These tools may track your activity across different websites and services.

By using our website, you consent to the use of cookies as described in our Cookie Policy. You can manage or disable cookies through your browser settings at any time.

For more detailed information, please refer to our Cookie Policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: ifshas.ae@gmail.com
Company: RAS Digital Hub FZE LLC
Location: United Arab Emirates