SHIPPING & DELIVERY POLICY

Last updated: 25th March 2026

Ifshas.com, owned and operated by RAS Digital Hub FZE LLC, currently delivers across the United Arab Emirates. By placing an order on our website, you agree to the terms outlined in this Shipping and Delivery Policy.

Orders are typically processed within 1–2 working days and delivered within 2–4 working days across the UAE. Delivery timelines are estimates and may vary depending on location, courier availability, public holidays, or unforeseen circumstances beyond our control.

We offer Cash on Delivery as our primary payment method. Customers are required to pay the full order amount in cash at the time of delivery. By placing a Cash on Delivery order, you agree to accept the delivery and make payment upon arrival. Ifshas reserves the right to verify orders via phone or WhatsApp prior to dispatch, and unverified orders may be cancelled.

Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation. Promotional offers such as free delivery may be applied at our discretion.

Customers are responsible for providing accurate and complete delivery information. If an order cannot be delivered due to incorrect address details, unavailability of the customer, or failure to respond to courier communication, the order may be cancelled. Re-delivery may be attempted at our discretion and may incur additional charges.

If a customer refuses to accept an order at the time of delivery without a valid reason, such as receiving a damaged or incorrect item, this may be considered misuse of service. Ifshas reserves the right to restrict or disable Cash on Delivery for such customers in future.

Once an order has been handed over to the courier partner, Ifshas is not liable for delays caused by logistics providers. However, we will make reasonable efforts to assist in tracking and resolving delivery issues.

In the event that a package is lost or significantly delayed, customers must contact us within a reasonable timeframe so that we can initiate an investigation with the courier partner. Resolution in such cases will be subject to courier confirmation and internal review.